Mitchell Cotts Maritime undertakes to provide a quality Line Agency representation by:
PROMOTING a quality culture in which to undertake to provide a cost effective and efficient service;
REALISING that people are our greatest asset, and that we are committed to the upliftment, training and care of all Mitchell Cotts Maritime personnel;
MAKING a firm commitment to service excellence that meets the needs and expectations of our customer, within the framework of contract and regulatory requirements;
USING updated technology to enable us to be service leaders;
IMPLEMENTING and maintaining a quality system in accordance with ISO 9001 series.
To be the Ships Agency of choice in South Africa and neighbouring countries.